Article for Tutors

Accept or decline a request

Congratulations, a student sent you a request! Upon receipt of the request, you have 72 hours to respond. Superprof informs you by email and SMS. So remember to configure your notifications (Manage my notifications).

Accept a request
Go to the messages in your dashboard, and click “Accept”.
As soon as you've accepted, you can talk to the student and organize a first lesson.

Refuse a request
If you are unavailable, click on “Refuse” from your messages.
You can leave a personalized rejection message:
  • Click “Refuse” twice

  • Then select “Other”

  • Write your message, then validate it!

  • Quick response times are highly appreciated by students, respond quickly!

    If you've accepted or rejected a request in error, contact our team at