Congratulations, a student sent you a request! Upon receipt of the request, you have 72 hours to respond. Superprof informs you by email and SMS. So remember to configure your notifications (
Manage my notifications).
Accept a request
Go to the messages in your dashboard, and click “Accept”.
As soon as you've accepted, you can talk to the student and organize a first lesson.
Refuse a request
If you are unavailable, click on “Refuse” from your messages.
You can leave a personalized rejection message:
Click “Refuse” twice
Then select “Other”
Write your message, then validate it!
Quick response times are highly appreciated by students, respond quickly!
If you've accepted or rejected a request in error, contact our team at
howfar@superprof.com