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  • (1 review)
B
Bettina
« Paula has assisted me in re-vamping my CV and suggesting pointers for... More »
B
Bettina
« Paula has assisted me in re-vamping my CV and suggesting pointers for cover letters, interview techniques. I felt the advise given was relevant. »
₦8128/h
Unfortunately, this tutor is unavailable
Profile and degree verified
Response Time 24h
Lessons offered by Paula
  • Individual
  • In group
The lessons will be held
  • At her home
  • At your home
  • By webcam
Taught subjects
  • Positive thinking
  • Stress management
  • Public Speaking
  • Conflict management
Levels
  • Beginner
  • Intermediate

Customer conflict management, seeking to understand the vital steps to take

Methodology

The course would include the various aspects of conflict management. Additionally looking at specific examples that are relevant to the learner based on their own experiences as well as scenario based examples to further illustrate the understanding of controlling and dealing with difficult people.

Background

With over 17 years of experience in dealing with people in a professional manner with regards to conflict management. Have taught at high school level as well as adults. The results have been positive with a visible awareness and mental attitude towards conflict and dealing with it.

Rates

Rates for online lessons : ₦8128/h
Lessons offered by Paula
Individual
In group
The lessons will be held
At her home
At your home
webcam
Taught subjects
  • Positive thinking
  • Stress management
  • Public Speaking
  • Conflict management
Levels
  • Beginner
  • Intermediate

Paula's CV

A freelance trainer, training Customer Service, Business Admin, Employability, and Retail courses.

Designed and delivered Customer Service and Conflict Avoidance training materials including the lesson plans and scheme of work.

Successfully delivered in the past Induction, COSHH, Manual Handling, General Risk, Fire Safety and Equipment training.

Reviews on Paula
  • 5/5

All our ratings are collected by us and are given in confidence, they correspond to a real experience.

1 recommendation

B
Bettina

Paula has assisted me in re-vamping my CV and suggesting pointers for cover letters, interview techniques. I felt the advise given was relevant.

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At her home At your home By webcam
1 hour ₦8128 ₦8128 ₦8128
Unfortunately, this tutor is unavailable